THE RELATIONSHIP BETWEEN EFFECTIVE COMMUNICATION OF THE SBAR METHOD AND THE IMPLEMENTATION OF HAND OVER AT CIMACAN HOSPITAL IN 2023

Abstract

Background: Handover is a way of conveying and receiving something (report) related to the transfer of professional responsibility and accountability for several aspects. Handover will run smoothly if nurses can communicate effectively.  Effective communication at handover is by using SBAR (Situation, Background, Assessment, Recommendation) communication where communication uses logical tools to organize information so that it can be transferred to others accurately and efficiently. Methods: This study used a cross-sectional design.The research population was all practicing nurses in the internal medicine nursing room at Cimacan Hospital in 2023, namely 60 people, with a total sample of 38 respondents taken using a proportionate stratified random sampling technique.The instrument used is a questionnaire to measure the effective communication of the SBAR method and the implementation of handovers.Data analysis was in the form of univariate and biavariate (chi-square test). Results: 21 respondents (55.3%) had effective communication in the SBAR method, 23 respondents (60.5%) carried out handovers well, and there was a significant relationship between effective communication in the SBAR method and the handoverover) in Cimacan Hospital in 2023 (pvalue = 0.011 <0.05). Conclusion:   As many as 21 respondents (55.3%) had effective communication, and as many as 17 respondents (55.3%) had less effective communication. 23 respondents (60.5%) carried out the hand over well, and as many as 15 respondents (39.5%) carried out the hand over not well and there is a significant relationship between the effective communication of the SBAR method and the implementation of hand over at Cimacan Regional Hospital. Suggestion: Nurse managers should supervise and control the implementation of effective communication using the SBAR method.

Keywords: Effective Communication of the SBAR Method, Handover Implementation